PRIVACY POLICY
Last updated: [Date]
Ergowav ("we," "us," or "our") operates ergowav.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our Site.
By using our Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing and shipping address, email address, phone number, and payment details (such as credit card numbers). We refer to this as "Order Information."
When you browse our Site, we also automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual web pages you view, the websites or search terms that referred you to our Site, and how you interact with it. We refer to this as "Device Information."
How We Use Your Information
We use the Order Information we collect to fulfill orders placed through the Site (including processing payment, arranging shipping, and sending order confirmations and invoices), to communicate with you, to screen orders for potential risk or fraud, and — when in line with your preferences — to provide information or advertising relating to our products.
We use the Device Information to help screen for potential risk and fraud, and to improve and optimize our Site.
Sharing Your Information
We share your personal information with third parties who help us provide our services. This includes our e-commerce platform (Shopify), which powers our online store; payment processors that handle your transactions securely; shipping and fulfillment partners who deliver your orders; and analytics and advertising providers such as Google Analytics and Meta (Facebook) to help us understand and market to our customers.
We may also share your information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising through the settings offered by Facebook, Google, and other advertising networks. You can also opt out of some of these services through the Digital Advertising Alliance's opt-out portal at optout.aboutads.info.
Your Rights
Depending on where you live, you may have the right to access the personal information we hold about you, to ask that it be corrected or deleted, or to object to how we process it. If you are a resident of the European Economic Area or the United Kingdom, you have rights under GDPR; if you are a California resident, you have rights under the CCPA; and if you are in Canada, you have rights under PIPEDA. To exercise any of these rights, please contact us at support@ergowav.com.
Data Retention
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete it.
Cookies
We use cookies to operate our Site, remember your preferences, understand how visitors use the Site, and support our marketing. You can control or disable cookies through your browser settings, though some parts of the Site may not function properly if you do.
Children's Privacy
Our Site is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top will always reflect the current version.
Contact Us
For questions about this Privacy Policy or to make a request regarding your personal information, please contact us at:
Ergowav
Email: support@ergowav.com
[Business address / registered entity, if required in your region]