Contact Us
We're here to help — really.
Have a question about your order, our products, or which one is right for you? Drop us a message and a real human will reply within 24 hours.
Email Us
support@ergowav.com
Order questions, product help, returns, or anything else — we read and reply to every email personally.
Send an Email →Response Times
When you'll hear back
Monday – FridayWithin 12 hours
Saturday – SundayWithin 24 hours
Order issuesPriority reply
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Tell us what's on your mind.
Fill out the form below and we'll get back to you within 24 hours.
Quick Answers
Before you write — check these first
Some questions we get every day. You might find your answer in seconds.
Where's my order?
You'll get a tracking email when your order ships (usually within 1–2 business days). Standard delivery is 7–14 business days.
How do I return a product?
Just email us with your order number within 14 days of delivery. We'll arrange a full refund — no return shipping costs.
Do you ship to my country?
We ship to USA, UK, Canada, Australia and Germany. Free shipping on orders above $60.
Which product is right for me?
Tell us what's hurting and we'll recommend the right product. Just send a quick email — we love these questions.